At our company, we prioritize customer satisfaction above all else. If your order is produced incorrectly or the products are defective, we will gladly remake and reship your order free of charge. You may also keep the original items you received.
However, we are unable to accept returns or exchanges for customized products (including text, numbers, logos, or any other custom design), except in cases where the product is damaged or incorrect due to our production process.
If you have any questions or issues with your order, please email us at support@uniformwonders.com with your order number, photos of the product, and a brief description of the issue. Our customer support team will respond within 24 hours.
Please note: all issues must be reported within 10 days of delivery. After this time frame, we may not be able to assist with claims related to the order.
To initiate a request, please contact us via email at support@uniformwonders.com.